Strategic Planning Process
The strategic planning
process developed from the top down. It starts with a broad, all-encompassing
vision and works its way to more details. The components of a
strategic plan are:
/ Mission Statement.
- Key Result
The following is an
example of a strategic plan I put together to rebuild a software
quality assurance department.
into an organization respected for adding value to every step
of the process from product conception through end-user support.
This vision will be
accomplished in three major steps:
- Infrastructure building to
provide core competencies
- Concentration on
the QC (code testing) function
- Expansion into process
development and consultation services with other departments.
The mission of the
Quality Assurance department is to:
- Test newly developed
software and hardware configurations
- Assure a constant
state of quality in existing code.
- Provide consultation to developers
to perform unit and integration testing.
- Analyze processes
to increase efficiency and reduce effort
- Conduct periodic
inspections and audits to assure compliance with requirements.
- Work with other
departments to monitor customer satisfaction.
Key Result Areas